IMPORTANT: Norwood Light will never ask for your password via email!

Norwood Light will never ask for your email account password, or any other confidential information via email. If you receive a request for this information in an email message consider that attempt spam and delete the message immediately.

Never reply to a message that requests confidential information.
If you have already replied to one of these messages, please change your Norwood Light email password immediately. You can do this by calling Norwood Light (781.948.1150), or by logging into webmail.norwoodlight.com. Also, be sure to update your antivirus and run a full system scan on all computers.

Why these messages occur...

These types of email messages are called, Phishing attempts. Phishing is an email message that disguises itself as a legitimate business such as a bank, eBay, Paypal, or your internet service provider, attempting to acquire sensitive information from you. They do so by directing you to reply to the email, or click on a link to a website. Often these links appear to be the correct link for a business' website, but are actually directing you to a website owned by the spammer.

What can you do to protect yourself?

• Never reply to an email asking for sensitive information. If you are concerned it might be a legitimate email, call the business to ask them about it and verify your information on the phone instead.
  
  
• Never click on the links provided in a suspicious email. The links will often bring you to a website that allows the spammer to install a virus or malware on your computer.
  
  
• Never respond to a suspicious email. If you do, you are confirming that your email account exists and will often increase the amount of spam you get thereafter.

Delete a suspicious email immediately!

If you think you may have already responded to, or clicked on a link included with a suspicious email, update your antivirus software and run a full-system scan as soon as possible.